Gaming should be purely for entertainment — not a source of stress or financial harm. 299brt believes responsible gaming is the best kind of gaming. Find out here how to keep yourself protected.
Our Commitment
The steps we take at 299brt to ensure every player's protection
Set your own budget and time limits. The ability to configure daily, weekly, or monthly deposit limits is entirely in your hands.
When you feel like you need a break, activate a cooling-off period. You can voluntarily pause your account for anywhere from 24 hours to 30 days.
If you feel you need an extended break, use the self-exclusion option. You can close your account for as little as 6 months or permanently.
You can opt out of promotional messages and bonus offers at any time. 299brt respects your preferences and keeps unnecessary temptations out of your way.
299brt verifies age through a strict KYC process. Ensuring that no one under 18 can access the platform is a responsibility we take seriously.
If you notice any concerns about your gaming or signs of addiction, reach out to our support team. We're always here for you.
Online gaming has become a popular form of entertainment for millions of people across Bangladesh. But like any form of entertainment, gaming has its limits. Responsible Gaming It means enjoying gaming while keeping your financial situation and mental wellbeing in mind.
299brt believes gaming is only truly enjoyable when it's a small part of your life — not the whole of it. We want you to play with a smile, win or lose, and always keep your peace of mind. That's why 299brt, for every one of its users, Responsible Gaminghas built a strong framework for -
On this page, you'll learn how to keep gaming safe, when to seek help, and how 299brt can support you. Remember — awareness is your best protection.
Core Principles: Gaming is entertainment, not a source of income. There are no guaranteed wins — so only bet what you can afford to lose without it affecting your life.
Most people who develop a gaming problem don't realise it's happening at first. There are some common warning signs to watch out for. If any of the following apply to you, pause and take an honest look at yourself:
Important: If you notice these signs, don't be ashamed. This is a common issue, and with the right support, overcoming it is entirely possible. 299brt is always here for you.
Remember, placing more bets after a loss to try to "recover" — that's called chasing losses. It's one of the clearest signs of problematic gaming. If you find yourself in that trap, stop as soon as you can and reach out to someone.
Answer the following questions honestly in your own mind. Being truthful with yourself is what matters most — this is just for you:
Results: If you answered yes to 2 or more questions, it's time to take stock. Follow the limit-setting steps below and reach out for help if you need it.
At 299brt Responsible Gaming You can set your own limits at any time to stay in control. It's simple and easy to adjust whenever you need:
Go to your account settings to set a daily, weekly, or monthly deposit cap. Lowering your limit takes effect immediately, but increasing it requires a 24-hour waiting period.
Decide in advance how long you'll play in a single session. Once that time is up, the platform will alert you and, if needed, automatically end your session.
Once you've lost a set amount, your session will automatically stop. This protects you from the trap of chasing losses.
You can take a voluntary break for anywhere from 1 day to 6 weeks. During this time you won't be able to log in and you won't receive any promotional messages.
If you feel you need a longer break, you can close your account for 6 months to 5 years, or permanently. Making that decision takes real courage.
Our support team is always ready to help with limit setting or self-exclusion. Send us an email and we'll get back to you promptly.
299brt strictly prohibits anyone under 18 from using the platform. As a parent, however, there are steps you can take to help keep your child safe:
Keep in Mind: Creating an account on behalf of a minor, or placing bets for them, is strictly against 299brt's rules and is also punishable under Bangladeshi law.
Gaming addiction is a mental health issue. There's no shame in it — seeking help is the right thing to do. Here are some important tips:
299brt Support: For any responsible gaming requests or assistance, email [email protected] — we'll respond within 24 hours.
Join 299brt with a commitment to responsible gaming. We want your gaming experience to always be enjoyable, safe, and in control.