299brt's Terms & Conditions — Please read before use

299brt (hereinafter referred to as the "Platform") is an online gaming and betting service provider. By using this Platform, you are deemed to have accepted all of the terms and conditions set out below.

This Terms & Conditions Developed in accordance with applicable laws in Bangladesh and the guidelines of international gaming licensing authorities. 299brt is committed to transparency and fair play at all times.

These Terms & Conditions apply in both English and Bengali. In the event of any conflict between the two versions, the original version shall prevail.

To open an account with 299brt, you must meet the following eligibility requirements:

• You must be at least 18 years must be.
• Online gaming must be legally permitted in your country of residence.
• You must register using your real identity — providing false information is strictly prohibited.
• Each individual may only one account open.
• Your account is strictly for personal use — playing on behalf of a third party is not permitted.

It is entirely the user's responsibility to ensure all information provided during registration is accurate and up to date. 299brt will not be held liable if a withdrawal is delayed or blocked due to incorrect information.

Keeping your account password confidential is your responsibility. 299brt is not liable for any unauthorized access resulting from another person using your account.

299brt reserves the right to verify the age and identity of all users. This is a requirement under our international gaming license and is essential for fraud prevention.

KYC documents may be requested in the following situations:

• When making your first withdrawal request
• Before processing a large withdrawal
• If suspicious activity is detected on an account,
• As part of routine verification

Documents commonly required include: National ID (NID), passport, driving licence, or another government-issued photo ID. You may also be asked to provide proof of current address, such as a bank statement or utility bill.

Deposits at 299brt can be made using popular Bangladeshi mobile banking services including bKash, Nagad, and Rocket. Available payment methods may change from time to time.

• Minimum deposit: BDT 100
• Maximum Deposit: Varies by account level
• Deposits are generally credited to your account instantly
• No extra charges on deposits (payment provider fees may apply)

You may only use payment methods registered in your own name. Payments from third-party accounts will not be accepted, and any such deposits may be returned with the account closed.

To prevent money laundering, 299brt is required to report suspicious transactions to the relevant authorities.

299brt is committed to fast withdrawal processing. Withdrawals are typically completed within 15–30 minutes of a request being submitted.

• Minimum withdrawal: BDT 300
• Maximum Daily Withdrawal: Varies by account level
• KYC verification must be completed before a withdrawal can be processed
• Withdrawals must be made to the same payment method used for the original deposit

To withdraw bonus funds, you must meet the specified wagering requirements. Funds you deposited directly can be withdrawn at any time, excluding the bonus portion.

299brt offers a range of bonuses — welcome bonuses, deposit bonuses, cashback, free spins, and more. Specific terms and conditions apply to each bonus individually.

Wagering Requirement: To withdraw bonus winnings, you are generally required to wager 20–30 times the bonus amount. The exact requirements will be listed on each offer's page.

• Multiple bonuses cannot be active at the same time
• Bonuses are typically valid for 7–30 days
• There may be a maximum withdrawal limit on winnings earned using a bonus
• Separate terms apply for free spins
• If bonus abuse is proven, both the bonus and any winnings will be forfeited

299brt reserves the right to modify, suspend, or cancel any bonus offer at any time. Members will be notified of any changes affecting an ongoing bonus.

The following activities are strictly prohibited on the 299brt Platform and will result in immediate account closure and balance forfeiture:

• Creating or operating multiple accounts
• Deliberately using multiple accounts to exploit the bonus system
• Using software, bots, or automation tools to play games
• Exploiting system vulnerabilities or bugs
• Fraudulent payments or chargebacks
• Money laundering or use of illegally obtained funds
• Harassing or intimidating other users
• Conducting cyberattacks against the platform

299brt reserves the right to suspend or permanently close an account without prior notice in the following circumstances:

• If the Terms & Conditions are violated
• If registration is completed using false or incorrect information
• If KYC verification fails,
• In cases of suspected fraudulent or suspicious transactions
• At the user's own request (self-exclusion)

Users may also request account closure at any time. If there is a valid balance, you will be given the opportunity to withdraw before the account is closed — however, if the account is closed due to fraud, the balance will be forfeited.

299brt believes gaming should be a source of entertainment, not stress. That's why we place the highest importance on responsible gaming.

Users can access the following features at any time:

• Deposit limits: Set daily, weekly, or monthly deposit limits
• Session Limit: Session time limits for continuous play
• Loss Limit: Automatic stop when losses reach a set amount
• Self-Exclusion: Temporarily or permanently suspend your account
• Reality Check: Regular reminders about time spent and amount wagered

If you notice signs of gaming addiction, seek help immediately. For more information, visit our Responsible Play View the page.

299brt takes the protection of your personal information very seriously. All information provided at the time of registration is covered by our Privacy Policy operated in accordance with.

• Your personal information is never sold to third parties
• Information may only be disclosed to authorities when required by law
• Payment information is stored with encryption
• All transactions are secured with SSL encryption

Full details on how your information is used, how long it is retained, and who it may be shared with are available on our Privacy Policy page.

If you have a dispute or complaint with 299brt, please follow the steps below to reach a resolution:

• Step 1: Contact our customer support team directly and describe your issue.
• Step 2: The support team will provide an initial response within 48 hours.
• Step 3: A final decision will be provided within 7 business days for complex cases.
• Step 4: If you are not satisfied with the resolution, you may escalate the matter to the licensing authority.

In the event of a dispute over a game result, server logs will serve as the final and definitive record. If a game is cancelled due to a technical fault, all wagers placed will be refunded.

At 299brt, Terms & Conditions update or amend these terms at any time. For significant changes, members will be notified via their registered email address or through a platform notification.

Continued use of the platform after any changes will be considered acceptance of the updated terms. We recommend checking for updates to the Terms & Conditions each time you log in.

If any provision of these Terms & Conditions is found to be legally unenforceable, all remaining provisions shall continue in full force and effect. The Terms & Conditions as a whole constitute a single, indivisible agreement.